This section defines important terms used in the Consumer Protection Act. It explains what different things mean, like 'appropriate laboratory', 'Central Council', 'complainant', 'consumer', 'consumer dispute', 'goods', 'manufacture', 'service' and 'unfair trade practice'.
If A buys a defective product, A is the 'consumer'. If A files a complaint, A is the 'complainant'. The company that made the product is the 'manufacturer'.
- •Know the meaning of key terms like 'consumer', 'service', and 'defect'.
- •Understand who is considered a 'consumer' and what constitutes a 'consumer dispute'.
- •Know your rights related to 'unfair trade practices'.
📒 Legal text sourced from The Gazette of India & AdvocateKhoj Bare Acts Library
⚖️ Content reviewed by Adv. Shailendra Babbar, Seasoned Advocate, with 31 years of legal practice
📚 Act Reference: Consumer Protection Act (replaces Consumer Protection Act 1986)
Disclaimer: This content is for informational purposes only and does not constitute legal advice. Consult a qualified advocate for specific legal matters.